In this game, Tormund and Roberta are playable. Tor uses a sword to attack and Roberta uses magic attacks. Both of them has the power to use specials, or motes, which when used in a powerup attack unveil special effects ranging from poisoning the enemies to creating a beam of light. Magic power becomes weaker as their magic reserve is used. However, Purple Juppies, and other fruits/potions, replenish the player's magic gauge when they're eaten/used.
In Neopia, there are many motes that assist Tor and Roberta in their fight to bring light to the shadows. These motes can be equipped to Tor and Roberta's weapons, shields, and armor. The motes throughout Neopia include; Light, Sun, Fog, Wind, Fire, Lava, Nova, Supernova, Dark, Shadow, Leaf, Rock, Bubble, and Water.
Players can feed a petpet so that he can follow them. When fed, it will follow the character for a certain time depending on food type that it was fed and its inherent species. It gives a range of special effects: seeing the invisible/health restore/etc. After feeding the petpet the same kind of food for too long, it will not accept it.