Lost Luggage is an action game in which the player controls skycap porters who are attempting to collect falling luggage from a wildly unpredictable baggage carousel.[2] The objective is to collect all the suitcases that fall from the carousel before they hit the ground. The player starts with three suitcases, which act as lives, and whenever a suitcase hits the floor, the player loses one. If all of the player's suitcases are lost, the game ends.[3]
There are two difficulty levels, and depending on the difficulty selected, players can control one skycap or two at once. There is also a two-player competitive mode where the second player controls the direction of the flying baggage.[4] Another mode, featuring "terrorist suitcases", is available; enabling this mode will cause black suitcases to appear mixed with the regular baggage.[3][4] These black suitcases will cause the game to instantly end if they touch the floor, regardless of the player's current number of collected suitcases.[3]