The game is played from a first-person perspective, with the player able to walk freely around the shop, showrooms and barns where damaged cars can be purchased to be repaired and/or resold. The player has access to a wide variety of tools, most of which are unlocked by completing jobs and earning experience. Over the course of the game, the player expands their workshop, allowing them to complete increasingly complex repair work as well as the restoration of classic cars.
Gameplay involves examining the various components of the vehicles engine, suspension and chassis, identifying damaged components and replacing them. This can be done by purchasing a replacement component or, at higher levels, repairing the existing one. Engines are rendered in a great deal of detail, requiring the player to remove parts in a realistic manner in order to access the relevant component. In order to complete the required task, the player must use realistic hardware like a tire balancer, spring puller, detailing kit and engine mount.
Further sections of the workroom become unlocked over the course of the game. These include a test track which can identify issues with a car's brakes and suspension and a paintshop which is used to paint and customize the car's body.